(412) 281-4080

BILINGUAL CUSTOMER SERVICE AGE

LOCATION:
Pittsburgh, PA
STATUS:
Temp to Perm
SALARY/WAGE:
This company is seeking a Spanish speaking candidate who will: take inbound phone calls to answer customer questions and solve problems * Provide prompt, accurate and professional customer service in a fast-paced environment where information, processes and systems update regularly due to industry changes or technological enhancements* manage difficult or emotional customer situations and respond promptly to customer needs with sympathy* You will solicit customer feedback to improve service* You will adhere to program guidelines and procedures* Troubleshooting technical errors across multiple systems* Communicate via phone, fax or email* data entry and maintenance of customer accounts on the computer systems and document contact with customers* Other duties may be assigned*
Contact: 412-281-4080
J. Croyle & Associates, Inc
600 Grant Street
Suite 3020
Pittsburgh, PA 15219
Phone: (412) 281-4080
Fax: (412) 281-8308